Responsible for managing, investigating, and resolving member complaints, grievances, and appeals in compliance with client, state, and federal requirements.
Responsibilities
Receive, log, and acknowledge grievances and appeals from members, providers, clients, and regulatory agencies
Conduct thorough investigations by collecting trip records, call recordings, provider documentation, GPS data, and relevant system notes
Analyze root causes of service failures and recommend corrective and preventative actions
Draft clear, compliant written responses to members and clients within required turnaround timeframes
Escalate urgent or high-risk matters to the Quality Assurance Manager and leadership as appropriate
Requirements
High school diploma required; Associate or Bachelor’s degree preferred
Nice to have: experience in Medicaid or Medicare Advantage environments
Nice to have: medical front-office, case management, social work, or healthcare administrative experience
Nice to have: bilingual (English/Spanish or other languages)
The Senior Tax Analyst will be a critical part of the Accounting team, preparing property tax declarations, processing bill backs, and performing ledger reconciliations. The role involves reviewing site summaries for changes that impact property tax accounting.
Compensation
Pay Range: $89,700.00 - $134,600.00
Responsibilities
Prepare and/or review property tax compliance, including declarations.
Prepare bill back of property taxes to dealers, agents, and tenants and the reconciliation of associated trial balance accounts.
Review site summaries for changes that impact property tax accounting (terminations, purchases, sales, dealer/agent changes, etc.).
Assist with integration of property tax accounting for new sites, including acquisitions.
Installs, configures, evaluates, maintains, monitors, and troubleshoots client computing hardware and software to meet or exceed published SLA’s, providing first level support through incoming queries from internal customers.
Compensation
the starting base pay for this role is between $20.94 and $27.91 per hour and may include cost of living adjustments.
Responsibilities
Installs, configures, evaluates, maintains, monitors, and troubleshoots client computing hardware and software
Provides first level support through handling incoming queries from internal customers via phone, email, messaging, or in person
Answers, responds to inbound calls and electronic requests from internal customers
Creates and documents all support incidents into the IT Service Management system
Provides first line support to resolve all tickets at the service desk before transferring to other IT and business teams
The accountant is responsible for the collection, servicing, and reconciliation of past-due tuition balances, Federal Perkins Loans, and University-funded loans, ensuring accuracy, integrity, and compliance of financial transactions.
Compensation
The salary range for this position, including all possible grades, is $54,060.00 - $78,444.00.
Responsibilities
Manage University Loan and Federal Perkins Loan aging and third-party collection agency placements for the loan funds
Coordinate the assignment of defaulted Federal Perkins Loans to the U.S. Department of Education
Maintain relationships with third-party collection agencies, including performance monitoring and evaluation
Support tuition write-off analysis through receivable reporting, posting error resolution, account reconciliation, and financial analysis
Coordinate with third-party servicers responsible for delinquent student accounts, Federal Perkins Loans, and University-funded loan programs
Requirements
Bachelor's Degree in accounting, finance, or related field
Nice to have: Experience with ERP systems (PeopleSoft, Flywire, ECSI)
Nice to have: Experience processing or supporting federal financial aid programs
Nice to have: Experience in higher education financial operations, student receivables, loan servicing, or collections
As an Engineer on Irving Oil’s Front-End Engineering team, you will play a key role in supporting the safe and reliable operation of refinery through the development of Heat & Material Balances (H&MB) and Safety Check Rates (SCRs) for process units across site.
Compensation
The expected salary range for this position is $80,836 - $122,871.
Responsibilities
Work with a trusted 3rd party to develop and maintain Heat & Material Balances (H&MB) for refinery process units
Perform process engineering calculations and analyses to support Safety Check Rate (SCR) development and Pressure Safety Valve (PSV) evaluations
Collaborate with Operations, Technical Services, Process Safety, and other engineering disciplines to validate process data and operating assumptions
Support refinery process safety initiatives by ensuring process design basis information remains accurate and current
Identify opportunities to improve process performance, reliability, and safety through engineering studies and analysis
Support the regulatory affairs team in preparing registration dossiers, maintaining product licenses, and ensuring compliance with health authority regulations.
Responsibilities
Support the preparation of registration dossiers for new products, line extensions and new indications
Assist with lifecycle maintenance activities, including variations, renewals and safety label changes
Help monitor national regulatory guidelines and summarize relevant updates
Support the tracking of product information updates from submission through approval
Maintain accurate, up-to-date data in Regulatory Information Management systems and RA tools
Position responsible for supporting E&I Construction Project Managers by monitoring construction activities, coordinating with vendors and suppliers, review specifications and drawings to ensure construction progresses as scheduled with adherence to the contract.
Responsibilities
Interface with the Site Construction Team, Home Office Engineering team, Site Engineering Team, and Field Personnel as required
Resolve design conflict and field interference issues with Engineering via RFI’s
Coordinate, track, and issue RFI’s to Saulsbury Project Engineer for EPC projects and with assigned position on Non EPC projects
Maintain Project as Built / Redline drawings
Build work packages by area / scope and issue to Project Manager / Superintendent for review, approval, and use for progressing