- Gurgaon, India
- 2–5 years
Provide telephone and email based post‑sales technical support for SOTI’s mobile device management software.
Responsibilities
- Provide telephone and email based post‑sales technical support for our software products
- Installation, configuration and management of MDM tool
- Software distribution, data encryption, corporate email configuration on mobile devices
- Manage, maintain, support, troubleshoot and optimize mobile solution
- Participate in cross‑functional teams and serve as liaison for Customer Care
Requirements
- Nice to have: MDM certification (Citrix XenMobile/MobileIron/AirWatch/SOTI)