- Monterrey, Nuevo León, Mexico
- Hybrid
A detail-oriented Operations Support specialist to build digital document packets for workers, document processes, and test new internal tools.
Responsibilities
- Build digital document packets in our e-signature platform, including templates, web forms, field mapping, conditional logic, and signer routing (about 70% of your time)
- Test every packet end to end before delivery
- Troubleshoot packets already in use
- Manage a request queue in Airtable, meeting deadlines and keeping status current for the Customer Success team
- Document processes as you learn them, including steps, settings, and edge cases
Requirements
- Nice to have: Experience with e-signature or PDF form tools
- Nice to have: Anvil
- Nice to have: DocuSign
- Nice to have: Adobe Sign
- Nice to have: Software testing