Referso Jobs

Patient Service Specialist

Cleveland Clinic · Posted Nov 12, 2026

Open

Strongsville, Ohio, United States
On-site
Full-time · Associate
1+ years

Patient Service Specialist

Cleveland Clinic · Posted Nov 12, 2026

Open

Strongsville, Ohio, United States
On-site
Full-time · Associate
1+ years

Patient Service Specialist

Cleveland Clinic · Posted Nov 12, 2026

Open

Cleveland, Ohio, United States
1+ years

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Provide comprehensive, proactive patient and visitor experience, manage registration, scheduling, insurance verification, and resolve issues using the HEART model.

Responsibilities

Provide a comprehensive, proactive and “Patients First” experience for patients and visitors
Investigate, triage and resolve patient issues using the established HEART model
Create a welcome and professional environment, interact with patients and ensure stellar patient experiences
Perform patient registration, visit preparation, telephone triage, insurance verification, co-pay collection, patient and record tracking, scheduling, arrival and/or departure desk activities and screening and scheduling of interpreter services
Enter and maintain confidential patient information

Requirements

High school diploma or GED
Associate’s degree
Bachelor’s degree
Nice to have: medical terminology
Nice to have: strong customer service background

Skills

patient registration appointment scheduling insurance processing customer service

Patient Service Specialist - Emergency Department

Cleveland Clinic · Posted Nov 11, 2026

Open

Port St Lucie, Florida, United States +1 more
Full-time · Associate
1+ years

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Patient Service Specialists deliver what matters most to our patients and their families, ensure exceptional experiences and thrive on making positive impacts in the community. The PSS will primarily provide support for the Emergency Department but can float to other areas as needed.

Locations (2)

Port St Lucie, Florida, United States
Florida, United States

Responsibilities

Provide a comprehensive, proactive and “Patients First” experience for patients and visitors.
Investigate, triage and resolve patient issues using the established HEART model.
Create a welcome and professional environment, interact with patients and ensure stellar patient experiences.
Perform patient registration, visit preparation, telephone triage, insurance verification, co-pay collection, patient and record tracking, scheduling, arrival and/or departure desk activities and screening and scheduling of interpreter services.
Support front-end technology utilization to promote understanding and comfort levels in use by caregivers and providers.

Patient Service Specialist Trainee

Cleveland Clinic · Posted Nov 11, 2026

Open

Weston, Florida, United States
6–12 years

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Patient Service Specialist Trainee

Responsibilities

Answer and triage calls
Provide calendar support
Obtain authorizations and referrals
Schedule appointments
Perform patient registration

Requirements

High School Diploma or GED
Associate’s Degree
Nice to have: knowledge of medical terminology
Nice to have: typing minimum 30 words per minute
Nice to have: bilingual Spanish language skills

Skills

customer service experience PC window applications basic math communication skills organizational skills MyChart Appointment Pass

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Patient Service Specialist

Cleveland Clinic · Posted Nov 11, 2026

Open

Avon
On-site
Full-time · Associate
1+ years

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Help create an exceptional experience for patients, families and visitors from arrival through checkout, including welcoming, checking in, collecting co-pays, and supporting scheduling and MyChart enrollment.

Responsibilities

Welcome and check in patients
Collect co-pays
Complete visit preparations
Assist with kiosk use
Support patients with scheduling, pre-registration and MyChart enrollment

Requirements

High School Diploma or GED
Associate’s Degree
Bachelor’s Degree
Nice to have: Medical terminology
Nice to have: Typing 30 words per minute

Skills

Patient registration Appointment scheduling Insurance processing Customer service PC window applications Basic math MyChart Appointment Pass

Patient Service Specialist

Cleveland Clinic · Posted Nov 11, 2026

Open

Cleveland, United States
On-site
Full-time · Associate
1+ years

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As a Patient Service Specialist, you’ll help create an exceptional experience for patients, families and visitors from arrival through checkout.

Responsibilities

Welcome and check in patients
Collect co-pays
Complete visit preparations
Assist with kiosk use
Support patients with scheduling, pre-registration and MyChart enrollment

Requirements

High School Diploma or GED
Associate’s Degree
Bachelor’s Degree
Nice to have: Medical terminology
Nice to have: Typing 30 words per minute

Skills

Patient registration Appointment scheduling Insurance processing Customer service PC window applications Basic math MyChart Appointment Pass

Patient Service Specialist

Cleveland Clinic · Posted Nov 10, 2026

Open

Vero Beach, Florida, United States
2+ years

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Provide comprehensive patient service and support at Cleveland Clinic Indian River Hospital, facilitating positive patient experiences and managing registration, scheduling, insurance verification, and front‑end technology use.

Responsibilities

Provide proactive patient experience
Investigate, triage and resolve patient issues using HEART model
Create welcoming environment and interact with patients
Perform patient registration, visit preparation, telephone triage, insurance verification, co‑pay collection, record tracking, scheduling, arrival/departure desk activities and interpreter services
Support front‑end technology utilization

Requirements

High School Diploma or GED with two years experience
Associate’s Degree with one year experience
Bachelor’s Degree
Nice to have: medical terminology

Skills

patient registration appointment scheduling insurance processing customer service basic math PC Windows applications

Patient Access Coordinator

Cleveland Clinic · Posted Nov 10, 2026

Open

Cleveland, Ohio, United States
2+ years

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Provides a comprehensive, proactive, and “Patients First” experience for our patients and visitors. Demonstrates outstanding customer service skills and uses evolving technology to manage a wide range of patient requests including appointment scheduling, patient registration, way-finding, answering general questions and meeting needs.

Responsibilities

Professionally investigates, triages, and resolves patient issues using the established HEART Model
Proactively assists patients to minimize patient issues
Creates a welcoming and professional environment for our patients and visitors by demonstrating exceptional customer service
Proactively manages needs of patients and visitors in our waiting areas
Performs patient registration, pre-visit, insurance verification, scheduling, arrival desk and/or departure desk activities

Requirements

High School Diploma
GED
Nice to have: knowledge of medical terminology
Nice to have: typing 30 words per minute
Nice to have: interest in learning new technology

Skills

patient registration appointment scheduling insurance processing customer service

Patient Service Specialist - Ambulatory

Cleveland Clinic · Posted Nov 5, 2026

Open

Independence
2+ years

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Provide patient-first healthcare services at the Independence Family Health Center, including registration, scheduling, insurance verification, and patient support.

Responsibilities

Provide a comprehensive, proactive and “Patients First” experience for patients and visitors
Investigate, triage and resolve patient issues using the established HEART model
Create a welcome and professional environment, interact with patients and ensure stellar patient experiences
Perform patient registration, visit preparation, telephone triage, insurance verification, co-pay collection, patient and record tracking, scheduling, arrival and/or departure desk activities and screening and scheduling of interpreter services
Enter and maintain confidential patient information

Requirements

High school diploma or GED
Associate’s degree
Bachelor’s degree
Nice to have: knowledge of medical terminology

Skills

patient registration appointment scheduling insurance processing customer service

Patient Service Specialist

Cleveland Clinic · Posted Nov 9, 2026

Open

Weston, Florida, United States
2+ years

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Support primary care and specialty departments by providing back‑end clerical support, phone triage, insurance verification, and patient registration at Cleveland Clinic Weston Hospital.

Responsibilities

Provide a comprehensive, proactive and “Patients First” experience for patients and visitors
Investigate, triage and resolve patient issues using the established HEART model
Create a welcome and professional environment, interact with patients and ensure stellar patient experiences
Perform patient registration, visit preparation, telephone triage, insurance verification, co‑pay collection, patient and record tracking, scheduling, arrival and/or departure desk activities and screening and scheduling of interpreter services
Support front‑end technology utilization to promote understanding and comfort levels in use by caregivers and providers

Requirements

High School Diploma or GED and two years of experience in patient registration, appointment scheduling, insurance processing or customer service
Associate’s Degree and one year of experience
Bachelor’s Degree
Nice to have: medical terminology
Nice to have: typing minimum 30 words per minute

Skills

PC window applications basic math

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