Call Center Scheduling Specialist
EYE SPECIALISTS OF MID FLORIDA PA · Posted Nov 9, 2026
- Winter Haven, Florida, United States
- On-site
- Full-time
- 1+ years
Responsible for answering calls, triaging, scheduling patient visits, and maintaining documentation in a medical office setting.
Responsibilities
- Answer calls in a friendly and enthusiastic manner
- Triage patient calls
- Transfer messages to appropriate parties
- Maintain average wait time of 30 seconds or less
- Schedule patient appointments according to physician templates
Requirements
- High school diploma or GED
- Nice to have: One year experience as Switchboard Operator in a medical office
- Nice to have: Experience in ophthalmology