Service Delivery Consultant II – CPO AI Enablement/Virtual Assistant
Bank of America · Posted Nov 6, 2026
- Charlotte
- $103K–$150K per year
- 3+ years
Responsible for managing delivery and execution of Global Human Resources products and programs, including AI enablement for CPO
Compensation
$102,500.00 - $150,000.00 annualized salary
Responsibilities
- Performs complex analytics, consulting, and process design tasks to support the successful delivery of Global Human Resources products and programs
- Evaluates existing processes, technologies, and routines to drive process improvements
- Implements controls to mitigate and manage compliance and operational risk
- Manages a variety of routine to complex operational and strategic activities to ensure programs are executed accurately and effectively, while coaching and developing team members
- Partners with HR program functions on an ongoing basis to ensure processes meet design requirements