- Sydney, New South Wales, Australia
- Hybrid
- Full-time · Senior
- 5+ years
Regional technical authority for EROAD hardware, dividing time between hands-on installations and providing coaching, auditing, and support to the installer network.
Compensation
Competitive salary and benefits package
Responsibilities
- Act as the go-to technical expert for EROAD hardware installations across your region
- Provide phone and email support to installers and customers on technical issues
- Produce SOP documentation and training materials, and deliver re-education on new products, rework and best practice
- Coach and guide installer partners, building strong working relationships with installers and customers
- Audit installation quality across the network and drive corrective actions where standards slip
Requirements
- Certified auto electrician
- Nice to have: Automotive telematics equipment