- Kolkata, West Bengal, India
- Full-time · Senior
- 5–8 years
1–3 jobs· newest first
Full-time · Senior
$170K–$234KSenior
Full-time · Mid
+10K new in the last hour
This role is part of the Global Voice Services function and is responsible for transforming business and operational requirements into intuitive voice and conversational flows. The position designs, develops, integrates, tests, deploys, and supports solutions across Interactive Voice Response (IVR), Intelligent Virtual Assistant (IVA), and contact center platforms.
$169,800 - $233,500 - for Primary Location of USA - CA - Palo Alto
This role is an Engineer in the Global Voice Services function responsible for executing technical design, daily monitoring of telephony systems, and L1 troubleshooting. The position designs, develops, integrates, tests, deploys, and supports solutions across IVR, IVA, and contact center platforms.