Technical Operations Product Owner, Associate - Enterprise Technology
Blackstone · Posted Aug 5, 2026
- Miami, United States
- Full-time · Associate
- $110K–$170K per year
- 5+ years
This role is responsible for the end-to-end operational success, service ownership, and product lifecycle management of the enterprise Endpoint Management ecosystem, including Microsoft Intune, Microsoft Configuration Manager (SCCM), Group Policy, Windows Applications, Windows Endpoints, Mobile Device Management (iOS and Android), macOS Device Management, Windows Server Update Services (WSUS), and Endpoint Security Governance.
Compensation
Expected annual base salary range: $110,000 - $170,000
Responsibilities
- Own the end-to-end strategy, governance, and operational lifecycle of endpoint management platforms including Microsoft Intune, SCCM, Group Policy, Windows applications, mobile devices, macOS management, and WSUS, ensuring scalable, reliable, secure, and supportable service delivery.
- Serve as the accountable product and operational leader for endpoint management services by driving platform health, user experience, compliance, security posture, and business outcomes while aligning engineering, support, security, architecture, and business stakeholders to continuously evolve and improve the endpoint ecosystem.
- Lead major incident and outage management for endpoint management services, coordinating triage, escalation, communications, and cross-functional resolution efforts to minimize business disruption and restore services quickly.
- Leverage monitoring tools, endpoint telemetry, operational analytics, and device health insights to identify root causes, drive sustainable remediation efforts, and continuously improve endpoint reliability and performance.
- Own and drive problem management across endpoint platforms by analyzing recurring device, application, patching, policy, and compliance issues.