Aviation knowledge jobs

Service Representative I

NetJets · Posted Nov 4, 2026

West Palm Beach, Florida, United States
Entry
2–4 years

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The Service Representative I is NetJets’ presence onsite for Owners and crew at top volume airports, ensuring seamless customer service and fostering Owner loyalty through personalized service and proactive coordination with airport and service providers.

Responsibilities

Initiate and develop relationships with Owners by meeting inbound/outbound passengers to provide an exceptional and personalized service
Communicate with Owners during their experience at the airport regarding operational issues and service requirements
Troubleshoot flight arrivals and departures at FBO and surrounding airports
Communicate with flight crews regarding local process and assist with coordination of services at local airport
Develop and maintain positive relationships with vendors in the area

Requirements

Bachelor's in Hospitality or Aviation

Skills

Hospitality service Aviation knowledge Professional demeanor Excellent verbal and written communication Situational awareness

Guest Services Concierge

Guest Services Concierge

Compensation

Responsibilities

Requirements

Skills

Benefits

Service Representative I

Responsibilities

Requirements

Skills

Benefits