- $37K–$55K per year
- 2+ years
Deliver exceptional customer experiences through a natural conversation style, educate on IGS products, and provide timely resolution to customer inquiries.
Compensation
$37,140.00 - $54,670.00 *This range reflects base pay only. Incentive earnings, like commissions or bonuses, are not included. This role is also eligible for an annual incentive plan based on company performance, team or individual incentives, and a $1.00/hr bilingual premium.
Responsibilities
- Deliver exceptional customer experiences through a natural conversation style.
- Educate on all IGS products and services that result in customer sales and retention.
- Navigate systems, procedures, and other resources to provide accurate and timely resolution to customer inquiries.
- Meet and exceed performance metrics, customer satisfaction, sales goals and service level goals.
- Provide follow up as needed on customer inquiries to ensure resolution satisfies our customers and meets all internal expectations.
Requirements
- High school diploma or equivalent