Overnight Infrastructure Operations Associate – Azure, VMware & Grafana Monitoring
Synechron · Posted Nov 11, 2026
- Hyderabad, Telangana, India
- Full-time
- 4–7 years
Provide overnight monitoring and first‑level technical support for a 24x7 hybrid IT environment.
Responsibilities
- Monitor overnight alerts, dashboards, logs and platform health across Citrix Cloud, Azure, AVD, Windows, VMware, MFT/FTP, Grafana and Azure Monitor
- Respond to incidents, perform basic troubleshooting and routine health checks
- Follow runbooks, SOPs and escalation paths
- Maintain accurate tickets, incident updates, technical documentation and clear handover information for the day‑shift team
- Identify opportunities to automate repetitive administrative tasks and improve monitoring quality
Requirements
- Bachelor’s degree or diploma in Computer Science, Information Technology, Engineering or a related field
- Nice to have: Linux administration
- Nice to have: PowerShell scripting
- Nice to have: DevOps tools
- Nice to have: Automation tools