- Sofia, Sofia-Capital, Bulgaria
Provide operational and infrastructure support for Digital Identity Services, including Identity Governance & Administration (IGA) and Privileged Access Management (PAM).
Responsibilities
- Support role and entitlement management, access reviews/certifications and other Identity Governance processes.
- Support Privileged Access Management processes, including privileged account onboarding, access management and troubleshooting.
- Troubleshoot identity and access issues, including failed provisioning activities, workflows, identity synchronization, data aggregation and application integrations.
- Analyze logs, data flows, connectors and dependencies between identity platforms, directories and connected applications to identify and resolve operational issues.
- Coordinate incident resolution with application owners, infrastructure teams, vendors and other technical support teams.
Requirements
- Bachelor’s degree in Computer Science, Engineering or a related field
- Nice to have: Experience with enterprise Identity Governance platforms
- Nice to have: Basic scripting or programming knowledge such as PowerShell, Java