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Instructor & Customer Success Manager

f7d8749a-72d6-407c-bf98-292ea630c73a · Posted Oct 23, 2026

Open

Kyiv, Ukraine
5+ years

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Instructor & Customer Success Manager

f7d8749a-72d6-407c-bf98-292ea630c73a · Posted Oct 23, 2026

Open

Kyiv, Ukraine
5+ years

Apply with RefersoAI

Instructor & Customer Success Manager

f7d8749a-72d6-407c-bf98-292ea630c73a · Posted Oct 21, 2026

Open

Lviv, Ukraine
Full-time · Manager
5+ years

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Lead a team responsible for developing and delivering classroom, simulator, flight, maintenance, and scenario‑based training for Shield AI products, ensuring customers in Ukraine can safely operate and maintain the technology.

Responsibilities

Lead, develop, and mentor a team of customer training professionals and UAV instructors.
Establish team priorities, performance expectations, staffing plans, and professional‑development pathways.
Oversee the development and delivery of classroom, simulator, flight, maintenance, and scenario‑based training for Shield AI products.
Ensure training programs prepare customers to safely operate, maintain, deploy, and effectively employ Shield AI systems.
Maintain high instructional standards through instructor qualification, observation, coaching, certification, and continuous evaluation.

Requirements

Bachelor’s degree or equivalent combination of education and relevant experience
Nice to have: Graduate degree in education, instructional design, aviation, engineering, business
Nice to have: UAS pilot‑in‑command experience
Nice to have: 1,000+ hours of UAS pilot‑in‑command experience
Nice to have: experience instructing or operating Group 1–3 UAS

Skills

UAS operations flight and mission planning

Digital Communications Coordinator

ASTM International · Posted Nov 10, 2026

Open

West Conshohocken, Pennsylvania, United States
Full-time · Associate
0–3 years

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Responsible for planning, executing, measuring, supporting, and enhancing a variety of digital communications initiatives for ASTM International.

Compensation

ASTM provides an excellent compensation and benefits package including: • Undergraduate and Graduate Tuition Reimbursement • Comprehensive medical, dental, vision, life and disability insurance • Paid holidays, vacation and sick leave • 403(b) plan with company match • 100% company-funded defined benefits pension plan

Responsibilities

Support ASTM’s social media efforts across all channels and secondary/affiliate accounts
Edit and post timely news content covering the field of standards in CMS
Support Content Director by strategically linking social media and web-friendly Standardization News (SN) Online content
Assist in the development of ASTM’s internal and external e-newsletters
Work with Communications team on development and execution of ASTM’s “Standards Impact” podcast

Requirements

Bachelor’s degree in public relations, communications, journalism, or a related field
Nice to have: Print and online design
Nice to have: Strong organizational skills
Nice to have: Time-management
Nice to have: Administrative skills

Skills

Writing Editing Verbal communications

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