The International Operations Lead is responsible for day-to-day responsibilities including quoting, routing freight, tracking shipments, troubleshooting operational challenges, and providing guidance and training to international personnel.
- Complete shipment process in shipping system including quoting, data entry, pickup/delivery scheduling, CER entry, interfacing with customs brokers, routing and operational milestone updates
- Maintain and develop strong relationships, problem solve and provide courteous etiquette via phone or e-mail interaction with customers, vendors, and AIT teammates
- Act as the first point of escalation for matters
- Assist in training and knowledge sharing with new and existing teammates
- Work alongside management to provide insight to overall team workload
- High School Diploma or GED
- Associate's Degree
- Nice to have: Cargowise experience
International Operations Agent IINewAIT Worldwide Logistics, Inc. · Chelsea, US