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Skill:CCaaS testing

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1–2 jobs· newest first

CCaaS Business Test LeadNew
Blue Star Partners LLC · Columbus, US
$100–$100Hybrid · Full-time · Manager
CCaaS Business Test LeadNew
Blue Star Partners LLC · Columbus, US
$100–$100Hybrid · Full-time · Manager

+10K new in the last hour

B

CCaaS Business Test Lead

Blue Star Partners LLC · Posted Jun 10, 2026

Columbus, Ohio, United States
Hybrid
Full-time · Manager
$100–$100 per hour
7+ years

Apply with RefersoAI Apply on careers page

Lead business-side testing for CCaaS workstream within a utility transformation program, coordinating scenario validation, execution, and readiness activities.

Compensation

Rate: $100/hour

Responsibilities

Lead business-side testing efforts for the CCaaS workstream
Ensure business is prepared for testing activities
Serve as primary testing subject matter expert
Define and operationalize business-centered test scenarios
Act as bridge between business teams, program leadership, QA/testing teams, and technical workstreams

Requirements

Nice to have: utilities industry experience
Nice to have: customer program transformation
Nice to have: contact center transformation
Nice to have: CCaaS platforms such as Genesys Cloud, NICE CXone, Amazon Connect, Five9
Nice to have: large matrixed multi-vendor program environments

Skills

CCaaS testing contact center testing business readiness scenario validation test planning defect tracking stakeholder coordination UAT SIT end-to-end testing regression go-live readiness Genesys Cloud NICE CXone Amazon Connect Five9

See full job description

B

CCaaS Business Test Lead

Blue Star Partners LLC · Posted Jun 10, 2026

Columbus, Ohio, United States
Hybrid
Full-time · Manager
$100–$100 per hour
7+ years

Apply with RefersoAI Apply on careers page

Lead business-side testing for CCaaS workstream within a utility transformation program, coordinating scenario validation, execution, and readiness activities.

Compensation

Rate: $100/hour

Responsibilities

Lead business-side testing efforts for the CCaaS workstream
Ensure business readiness for testing activities
Serve as primary testing subject matter expert for business stakeholders
Define and operationalize business-centered test scenarios
Act as bridge between business teams, program leadership, QA/testing teams, and technical workstreams

Requirements

Nice to have: utilities industry experience
Nice to have: customer program transformation
Nice to have: customer operations transformation
Nice to have: CCaaS platforms such as Genesys Cloud, NICE CXone, Amazon Connect, Five9
Nice to have: large matrixed multi-vendor program environments

Skills

CCaaS testing contact center testing business readiness program delivery

end-to-end testing

defect tracking

risk management

stakeholder coordination

See full job description