We are seeking customer-focused Customer Service Representatives to support a team during the busy winter season. This is a fully remote contract position handling billing, payment, delivery, and emergency service inquiries from customers nationwide.
The pay range for this position is $18.50 - $18.50/hr.
- Handle 50+ inbound calls daily.
- Assist customers with billing, payments, deliveries, and emergency requests.
- Provide exceptional customer service and problem resolution.
- Document customer interactions accurately.
- Utilize CX1/NICE and Cargas systems.
- Nice to have: Spanish bilingual skills
- Medical
- dental
- vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan
Remote Utility Customer Service RepresentativeTEKsystems · Remote, US