- Los Angeles, California, United States
- On-site
- Full-time · Associate
- $26–$41 per hour
- 2–3 years
The Patient Care Connect Specialist is a detail-orientated individual who is the primary point of contact for patients and caregivers, ensuring a positive patient experience. They are responsible for gathering patient demographics, insurance information, and referral documentation to accurately register new and returning patients.
Compensation
The hourly rate range for this position is $26.00 - $41.28.
Responsibilities
- Make changes and edits in scheduling templates to optimize patient access and provider productivity.
- Collaborate with department/clinic managers and providers, as well as Patient Care Connect leadership, to identify and design optimal schedules for providers.
- Utilize organizational practice management applications to build and maintain master scheduling templates.
- Ensure all block and assigned time in schedules is utilized efficiently according to USC/Keck scheduling template guidelines.
- Document and maintain all files/records used to prepare master scheduling templates.
Requirements
- High School or equivalent
- Nice to have: Associate’s Degree in healthcare, business, or a related field
- Nice to have: Bachelor’s Degree in healthcare, business, or a related field