Sr. Business Process Mgr - Claims
Curative HR LLC · Posted Jan 1, 2024
- Austin, Texas, United States
- On-site
- Full-time · Senior
- 6–10 years
Seeking an exceptional operational leader to drive transformational process improvement across claims operations and broader business functions, owning end-to-end claims processes, contracting workflows, and cross-functional process optimization initiatives.
Responsibilities
- Map, audit, and systematically redesign the end-to-end claims life cycle
- Identify bottlenecks, redundancies, and defect rates; implement automated, scalable workflows
- Establish standard operating procedures (SOPs) and build clear process maps (BPMN)
- Oversee the end-to-end workflow for partner/vendor contracting, onboarding, and compliance tracking
- Translate complex contractual commitments into operational rules, SLAs, and measurable guardrails
Requirements
- Bachelor's degree (B. A.) from four-year college or university
- Nice to have: Management consulting experience