Responsible for managing all reactive sales activities related to group bookings, meetings, incentives, and social events at Fairmont Hanoi, acting as the key liaison between clients and hotel operational departments.
Responsibilities
Conduct detailed site inspections with Sales team, Client/Vendor walkthroughs, and planning meetings to secure business and ensure client confidence.
Support Sales team to prepare accurate and comprehensive event proposal and BEOs using Opera Sales & Catering.
Lead weekly BEO meetings with relevant operational departments to review upcoming events, confirm logistics, and ensure flawless delivery.
Manage the full event lifecycle: pre-event planning, on-site coordination, post-event review, and client debrief.
Conduct post-con evaluations and follow-ups to gather feedback, maintain relationships, and identify opportunities for repeat or referral business.
Requirements
Bachelor’s degree in Hospitality Management or Event Management
