The Night Auditor is responsible for managing front desk operations during the overnight shift while performing essential accounting and auditing functions.
Responsibilities
Manage front desk operations during the overnight shift
Check in late-arriving guests and assist with early departures as needed
Respond to guest inquiries, requests, and concerns in a professional and timely manner
Maintain a welcoming, safe, and service-oriented environment for all guests
Perform end-of-day accounting procedures, including balancing guest accounts and reconciling transactions
Requirements
High school diploma or equivalent required
degree in Hospitality, Accounting, or Business preferred
The Guest Relations Supervisor is a key position in our resort that positively influences our Guests and Owners stays to meet and/or exceed their expectations. The role supports all property operations, ensuring the highest levels of hospitality and service.
Responsibilities
Daily support all property operations, ensuring the highest levels of hospitality and service are provided.
Maintain continuous contact with guests via face to face, phone, or email.
Manage guest requests, complaints, questions, and suggestions; covering Manager On Duty shifts.
Support guest flow and engage conversation in the lobby, Front Office area, Restaurant & Bar and Pools areas during peak hours.
Respond to special requests from guests with unique needs.
You will help guests plan and book transfers, excursions, cruises and other travel experiences that match their interests.
Locations (3)
Corfu, Ionian Islands, Greece
Elounda, Crete, Greece
Karavostasi, Thesprotia, Greece
Compensation
A competitive remuneration package, with the salary range communicated before the first interview.
Responsibilities
Listening to guests’ preferences and recommending hotel services and local experiences suited to their needs.
Communicating with guests in writing, by email and messaging, to offer tailor‑made services, proposed programmes with prices, and personalised suggestions.
Presenting and selling transfers, excursions, cruises and other travel services, clearly explaining prices, availability and booking terms.
Coordinating bookings with transport providers, tour operators and other approved partners.
Confirming reservations, timings, pick‑up points and special requirements, keeping guests and partners informed of any changes.
Requirements
A degree or diploma in Hospitality, Tourism or a related field.
Nice to have: A degree or diploma in Hospitality, Tourism or a related field
Nice to have: Experience in a luxury hotel or travel agency and knowledge of the local destination
Nice to have: Familiarity with a Property Management System (PMS), CRM or travel booking software
Serving guests at the front desk while providing the highest level of service possible in an efficient, courteous and professional manner by following hotel standards of aggressive hospitality and adhering to guidelines and procedures.
Responsibilities
Report to work on time, in proper and clean uniform, including name tag
Handle all duties according to hotel policies, procedures, internal rules and standards
Conform to cash handling procedures at all times
Be knowledgeable about daily hotel operations, check daily event sheet, bulletin boards and be up to date with all changes, new procedures
Be the first point of contact for guests, delivering warm, efficient, brand-standard service at a Residence Inn by Marriott hotel.
Locations (2)
Hammond, Indiana, United States
Chicago, Illinois, United States
Compensation
Competitive hourly rate; Paid Time Off; employee hotel discounts; training and advancement opportunities; health benefits for eligible full-time associates.
Responsibilities
Perform check-ins and check-outs, manage reservations, and process payments accurately.
Assist with guest requests, directions, local information, and special needs.
Upsell rooms and services and promote hotel amenities.
Maintain lobby and front desk appearance and supplies.
Handle cash, balance drawers, and complete shift reports.
Hyatt seeks a Senior Manager to join the Global Payments Team, collaborating with Digital, Finance, Security, and Property Technology teams to manage payment product roadmaps, vendors, and digital integrations.
Responsibilities
Support and execute the global payment product roadmap across digital and in-property channels.
Contribute to the management of multiple payment capabilities including gateways, tokenization, alternative payment methods, fraud tools, and integrations with PMS, POS, and digital platforms.
Partner with Digital, Finance, Security, and Property Technology teams to align payment initiatives with business priorities and guest experience goals.
Identify opportunities to design and implement AI-powered workflows and agent-based solutions to improve internal efficiencies.
Coordinate certification and onboarding of global payment vendors across PMS (Opera Cloud), POS, and digital platforms.
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