- San Antonio, Texas, United States
- On-site
- Full-time · Manager
- 3–5 years
Own a portfolio of client relationships and drive retention, expansion, and overall client success.
Responsibilities
- Serve as the primary point of contact and trusted advisor for an assigned portfolio of clients.
- Take ownership of client retention, renewals, account health, and growth.
- Build strong relationships with client stakeholders to understand their goals, priorities, challenges, and evolving needs.
- Develop and execute strategic account plans that strengthen engagement and create opportunities for continued growth.
- Proactively manage renewals and identify risks that could impact retention or long-term partnership success.
Requirements
- Bachelor’s degree preferred, but not required
- Nice to have: Healthcare
- Nice to have: BPO
- Nice to have: SaaS
- Nice to have: Professional services