Code debugging (Java, C, C++, Python, Shell, Go, JavaScript) jobs

Own complex customer issues and provide specialized support to other teams, ensuring customers can seamlessly deploy their AI and ML workloads on AI Infrastructure products.

Compensation

US: $102000 - $144000 (USD) + 15% bonus target + equity + benefits

Responsibilities

Manage customers' problems through effective diagnosis, resolution, or implementation of new investigation tools to increase productivity for customer issues on AI/ML infrastructure.
Develop an in-depth understanding of AI/ML workloads and underlying hardware architectures by troubleshooting, reproducing, determining the root cause for customer reported issues, and building tools for faster diagnosis.
Act as a consultant and subject matter expert for internal stakeholders in Engineering, Sales, and customer organizations to resolve complex deployment and operational obstacles in AI infrastructure environments.
Work closely with multiple Product and Engineering teams to find ways to improve the product, and interact with our Site Reliability Engineering (SRE) teams to drive high-quality production.
Be available for non-standard work hours or shifts which may include weekends as needed.

Requirements

Bachelor's degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience
Nice to have: Large-scale distributed systems
Nice to have: AI/ML computing hardware (GPUs or other accelerators)
Nice to have: ML frameworks (TensorFlow, PyTorch)
Nice to have: Containerization and orchestration (Kubernetes, Slurm)

Skills

Code debugging (Java, C, C++, Python, Shell, Go, JavaScript)Virtualization and orchestration frameworks Troubleshooting technical issues (hardware faults, low-level software, networking, virtualization, kernel drivers, firmware, performance)Linux/Unix systems administration Debugging across hardware/software boundary on enterprise-grade server infrastructure Java C C++Python Shell Go JavaScript

Benefits

Health insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance

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