- Melbourne, Victoria, Australia
- Hybrid
- Full-time · Mid
- Competitive Salary
Configuration and support specialist for Time & Attendance and Scheduling using UKG Pro WFM, turning business requirements into practical solutions.
Responsibilities
- Configure UKG Pro WFM across Time & Attendance and Scheduling
- Design and improve forecasting models, labour standards and capacity planning configurations
- Manage UKG tickets in ServiceNow
- Be the main contact for escalating technical issues to the vendor
- Review new UKG releases, prepare release notes and complete impact analysis
Requirements
- Tertiary qualification in IT, Business or a related field, or equivalent practical experience
- Nice to have: End-to-end UKG Pro WFM implementation
- Nice to have: Australian Enterprise Agreement configuration
- Nice to have: UKG Pro Advanced Scheduling
- Nice to have: UKG integration frameworks