As a Regulatory Operations Associate, you will handle the day-to-day execution, tracking, and operational tasks required to keep Via’s transit partnerships fully compliant.
Salary Range: $65,000 – $85,000 / year
- Coordinate and submit recurring regulatory filings, vehicle permits, driver credential verifications, and operational reports required by local transit agencies, federal standards (FTA), and accessibility mandates (ADA).
- Maintain centralized documentation systems, log compliance records, and perform routine audits of service data to ensure all partner markets remain 100% audit-ready.
- Utilize internal operational tools, AI-assisted reporting workflows, and databases to extract compliance metrics, log discrepancies, and replace manual paperwork with structured digital tracking.
- Track day-to-day Service Level Agreements (SLAs) and incident reports, flagging non-compliance issues or emerging operational bottlenecks directly to market operations managers.
- Update and maintain project trackers, compliance calendars, and operational checklists to ensure all milestone dates, renewals, and partner deliverables are completed on schedule.
- Bachelor's degree
- Nice to have: AI-assisted reporting workflows
- comprehensive medical plans
- 401(k) matching
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