The Fleet Service Account Manager is responsible for prospecting and scheduling commercial vehicle service accounts, establishing outside sales systems, and maintaining customer relationships to grow the service department.
Weekly salary, monthly bonus potential
- Handle the prospecting and scheduling of all commercial vehicle service account via Mobile Service, Pickup and Delivery, QuickLane or main shop.
- Become Ford Commercial Advisor certified
- Establish a prospecting system and/or work with the existing dealership prospecting system and establish objectives in conjunction with management for outside sales calls, appointments and meetings.
- Responsible for detailing the activities of all outside sales calls and tracking, and maintaining the appropriate customer follow-up processes within either the prospect database or dealer approved CRM tool
- Coordinate the service appointments within the current shop schedule with advisors and ensure effective communication with the customer.
- College Degree preferred
- Nice to have: Commercial Advisor certification
- Nice to have: Startup mentality
