An Infrastructure Delivery Installation Technician who installs, terminates, and tests network cables, ensuring safety and quality standards while supporting AWS data centers.
Compensation
USA, MS, Canton - 25.19 - 44.08 USD hourly
Responsibilities
Moving and implementing large enterprise equipment
Installing Fiber and Copper cabling and patching cabling between equipment
Ensuring proper safety and security standards are maintained during cabling and rack installation
Following well established hardware installation procedures and break-fix activities
Safely using material handling tools and equipment
Support day‑to‑day data center operations, perform hardware and network diagnostics, troubleshoot, maintain equipment, and participate in on‑call rotation.
Compensation
The base salary range for this role is $65,000 to $85,000. The starting salary will be determined by job-related knowledge, skills, experience, and the market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility).
Responsibilities
Supporting day‑to‑day data center operations to meet defined service levels
Performing hardware and network diagnostics, troubleshooting, and physical repairs
Participating in root cause analysis for hardware and software issues
Assembling, installing, and maintaining equipment
Maintaining inventory and test/tool equipment
Requirements
Associate's Degree or equivalent experience in an IT‑related field
The IT Support Analyst supports company and end-user technical needs while providing excellent customer service, resolving problems, and documenting work in the ticketing system.
Responsibilities
Performs day-to-day end-user support for a wide range of computer hardware, software, applications, and data and voice networks.
Partners closely with business customers to ensure computing needs are met by providing end user training, assisting with network connectivity, and identifying, troubleshooting, diagnosing, and thoroughly resolving problems.
Serves as primary point of contact to set up and maintain network security.
Supports organizational information technology initiatives and maintenance by performing some or all of the following: system configuration, infrastructure support, system administration, system analysis, database maintenance, installing and upgrading equipment components and software, and planning for/responding to service outages and other problems.
Performs software installations, software updates and hardware maintenance in accordance with documented policies and procedures.
Requirements
Bachelor’s degree in Information Technology
Business Administration
other computer related field
Nice to have: Previous experience in an IT support role
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