Assist with post-purchase inquiries and issues, resolve complaints, gather feedback, and maintain records to enhance customer satisfaction and foster loyalty.
Responsibilities
Resolve complaints and issues related to purchased products or services
Offer solutions and gather feedback to identify improvement areas
Maintain records of customer interactions and resolutions
Build and maintain strong customer relationships to promote loyalty and repeat business
Collect specimens according to established procedures
Administer oral solutions according to established training
Research test/client information and confirm and verify all written and electronic orders by utilizing lab technology systems, Client contact, and approved tools
Ability to navigate a computer and accurately enter data
Obtain identification and accurately enter billing information and collect payments when required, following corporate policies
Collect specimens and perform phlebotomy duties in a clinical setting.
Compensation
Pay range: $20.00 - $24.00 / hour
Responsibilities
Collect specimens according to established procedures. This includes, but not limited to: drug screens, biometric screening and insurance exams.
Administer oral solutions according to established training.
Research test/client information and confirm and verify all written and electronic orders by utilizing lab technology systems, Client contact, and approved tools.
Ability to navigate a computer and accurately enter data is a requirement to be successful in this role.
Obtain identification and accurately enter billing information and collect payments when required, following corporate policies.
Phlebotomist II responsible for collecting specimens, administering oral solutions, and managing lab data and inventory at a clinical facility.
Compensation
Pay range: $20.00 - $24.00 / hour
Responsibilities
Collect specimens according to established procedures
Administer oral solutions according to established training
Research test/client information and confirm and verify all written and electronic orders by utilizing lab technology systems, Client contact, and approved tools
Navigate a computer and accurately enter data
Obtain identification and accurately enter billing information and collect payments when required
Collect specimens according to established procedures
Administer oral solutions according to established training
Research test/client information and confirm and verify all written and electronic orders by utilizing lab technology systems, Client contact, and approved tools
Navigate a computer and accurately enter data
Obtain identification and accurately enter billing information and collect payments when required, following corporate policies
Onboards new and existing customer implementations of Treasury Management payables, receivables, and other financial products to provide a smooth, seamless onboarding experience.
Compensation
Pay Range: $30.29 - $40.38
Responsibilities
Onboards new and existing customer implementations of Treasury Management products
Serves as the main point of contact between the customer representative and U.S. Bank during the implementation process via phone or email
Conducts onboarding activities, performs analyses, monitors, and tracks implementation requests from point of sale to customer use
Builds up positive customer relationship by ensuring an optimal level of service delivery and product functionality exceeding customers’ expectation
Agility with future initiatives and customer support
Responsible for approving the extension of credit and/or making recommendations to the person(s) making the final lending decisions on new, renewal and extension loans to approve or deny the extension of credit.
Compensation
Pay Range: $81,515.00 - $95,900.00
Responsibilities
Conduct complete credit analysis including gathering, analyzing, and interpreting all types of credit information on existing and prospective customers
Review customer accounts and portfolios to identify, evaluate and determine the appropriate course of action on potential credit quality issues
Use technological tools, including computer software, to assist in the credit analysis process
Make recommendations and/or decisions after various possibilities are considered
Responsible for approving the extension of credit and/or making recommendations to the person(s) making the final lending decisions on new, renewal and extension loans to approve or deny the extension of credit.
Compensation
Pay Range: $92,820.00 - $109,200.00
Responsibilities
Conducts a complete credit analysis including gathering, analyzing, and interpreting all types of credit information on existing and prospective customers
Reviews customer accounts and portfolios to identify, evaluate and determine the appropriate course of action on potential credit quality issues
Uses technological tools, including computer software, to assist in the credit analysis process
Makes recommendations and/or decisions after various possibilities are considered
The Business Banking Support Specialist is a customer service and support role working directly with customer accounts, inquiries, and items directly related to client satisfaction with the U.S. Bank relationship while working under the direction of Business Banking Relationship Managers and Business Banking Relationship Analysts.
Compensation
Pay Range: $25.63 - $34.18
Responsibilities
Supports sales teams in executing a One Bank strategy and growing market share
Retains and deepens client relationships by providing exceptional client experience and support
Proactively identifies potential problems, compliance issues, and maximizes client satisfaction
Encourages expansion of the relationship
Identifies products and services that realize clients’ unmet needs
Requirements
Associate's degree
Nice to have: knowledge of departmental and bank products and services
Nice to have: effective interpersonal, verbal and written communication skills
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