Lead product development and optimization for Card Present and Card Not Present payment channels, translating customer needs into prioritized roadmaps and shipped capabilities.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
- Partner with the Product Manager to define and deliver Card Present and Card Not Present product capabilities across in-store and digital commerce journeys
- Translate user research, client feedback, and merchant pain points into clear requirements, epics, and user stories with channel-specific acceptance criteria
- Drive adoption of network tokenization and Card Not Present authentication features such as 3D Secure 2 to improve approval rates and reduce fraud
- Coordinate integration of fraud screening and decisioning capabilities to balance customer experience, losses, and compliance requirements
- Plan and manage upstream and downstream impacts of new features on authorization routing, decline management, chargebacks, and reconciliation
- Bachelor's degree in a related field
- Nice to have: Payments industry experience
- Nice to have: Merchant acquiring
- Nice to have: Financial services
- Nice to have: Microservices
- Health care coverage
- On-site health and wellness centers
- Retirement savings plan
- Backup childcare
- Tuition reimbursement
Senior Product Associate – Payment ProcessingJPMC Candidate Experience page · Plano, US