- Australia
- Senior
Provide technical assistance and support for complex field issues, proactively recommend improvements, diagnose root causes, and collaborate with development teams to resolve problems for INFINIDAT customers.
Responsibilities
- Provide technical assistance and support for the most complex field issues
- Provide proactive recommendations to customers for improving their use of INFINIDAT storage solutions and help maximize their satisfaction
- Diagnose technical field issues down to the root cause
- Represent INFINIDAT in a professional manner to customers and partners
- Actively contribute to the configuration, layout, and management of INFINIDAT products
Requirements
- Nice to have: Advanced VMware knowledge
- Nice to have: Experience with containers/dockers
- Nice to have: VCE Certification
- Nice to have: Backup expertise
- Nice to have: Tier 3/4 Support