- Remote, United States
- Remote
- Full-time · Manager
Engages with operations in building strong relationships, scheduling classes, developing teams of trainers, and driving effective groups in the organization.
Responsibilities
- Coordinates training strategies with business priorities, creates targeted projects to support operations, enabling long-term talent development across accounts.
- Analyzes program-level data to assess trends, report outcomes, and optimize training strategy.
- Manages strong stakeholder relationships at the account or LOB level to align training strategy with business needs and priorities.
- Productively manages delivery quality across trainers, ensuring consistency with facilitation standards and timelines.
- Ensures system-wide training alignment with evolving healthcare standards (e.g., CMS guidelines, payer ecosystems), audits content for compliance/business impact, and designs programs, courses, and initiatives/frameworks to address complex domain gaps across programs.