The Singapore Center of Excellence is a critical hub for global Safety operations, driving excellence and innovation in the APAC region.
Responsibilities
Manages all Safety operations in Singapore and across Asia Pacific (APAC) coverage, including policy enforcement and user support
Serves as the primary point of contact between Singapore, other X Centers of Excellence, and the X Strategic Response Team
Partners with the Austin hub to maintain Safety operations coverage 24/7/365
Leads the site’s shift from scaled operations agents to analysts focused on automation-first appeals, model evaluations and audits, analysis, investigations, and escalations
Acts as the escalation point for APAC, owning complex and high-risk cases and decisions
Requirements
Bachelor’s degree in business, technology, data science, or a related field
Master of Business Administration (MBA) or advanced degree highly preferred
Nice to have: Leading and growing a service center
The role involves analyzing and reviewing user profiles, audio, videos, and text-based content to keep the internet safe. It includes testing and evaluating AI systems for integrity and safety, and quality.
Responsibilities
Review, classify andor remove, work with, view, or proactively engage with content according to client guidelines, using specific tools and channels
Understand and remain updated on changing client policies and guidelines
Stay up-to-date with industry trends, identified generative AI shortcomings and advancements in content moderation andor responsible AI regulations, governance, policy, and consulting work
Investigate, resolve, and relay complex content issues to the broader Trust and Safety team
Develop and execute prompt strategies to interrogate large language models on various topics related to responsible AI
Responsible for reviewing and moderating user-generated content across various media formats to ensure compliance with client policies and industry standards.
Responsibilities
Review, classify, and remove content according to client guidelines
Investigate, resolve, and relay complex content issues
Develop and execute prompt strategies for interrogating large language models
Analyze model responses for appropriateness
Collaborate with team to create best practices and guidelines for content moderation and responsible AI
Responsible for reviewing, classifying, and removing user-generated content and investigating content moderation issues for Accenture’s Trust & Safety team.
Responsibilities
Review, classify and remove content according to client guidelines
Investigate, resolve, and relay complex content issues to the broader Trust and Safety team
Develop and execute prompt strategies to interrogate large language models
Analyze model responses for appropriateness and compliance
Collaborate with team members to create best practices and guidelines for content moderation and responsible AI governance
Build and maintain the answer key, audit and calibrate reviewers, analyze quality data, recommend fixes, and report on quality metrics for Roblox’s content moderation operations.
Financial Package: 1,569.66 €/month (with company accommodation included) OR 1,635.66 €/month (without accommodation). Includes base salary, integrated holiday/Christmas allowances, and a 7.00 € daily tax-free meal card.
Responsibilities
Review, filter, and moderate user-generated videos, comments, and app content in Icelandic
Enforce community guidelines to prevent cybercrime and maintain a safe app experience
Detect and remove violating or inappropriate content (including hate speech, cyberbullying, or illegal acts)
Work shifts alongside an international team in a bright, modern office
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