- Global
- Full-time · Mid
The Field Service Engineer is responsible for performing and documenting all on-site service missions at customer facilities across the region, including repairs, installations, commissioning, software updates, retrofits, preventive maintenance, calibration, and customer training.
Responsibilities
- Review upcoming service missions thoroughly prior to dispatch
- Perform field service missions at customer sites (repairs, installations, commissioning, software updates, retrofits, preventive maintenance, calibration, and customer training)
- Escalate technical issues requiring specialist expertise to the InHouse Engineer or SME
- Document all mission activities in the service report and/or Service Cloud
- Perform machine handover to the customer upon mission completion
Requirements
- Bachelor's degree or equivalent qualification in Electrical Engineering, Controls Engineering, Mechatronics, or related technical discipline
- Nice to have: Automotive test systems
- Nice to have: End-of-line test
- Nice to have: Aerospace
- Nice to have: Precision manufacturing