Desktop Support / Systems Administrator to support deployment, configuration, and ongoing support of specialized healthcare technology and Windows-based environments.
Compensation
The pay range for this position is $25.00 - $30.00/hr.
Responsibilities
Provide Tier 1-3 technical support for end users
Troubleshoot Windows operating systems, desktop applications, peripherals, and connected devices
Configure, deploy, maintain, and support specialized hardware and technology platforms
Perform system imaging, device provisioning, inventory management, and workstation setup
Support software upgrades, system migrations, and post-deployment issue resolution
The Onsite IT Support Analyst plays a critical role in ensuring the smooth operation of computer systems so that end users can perform their work effectively. This involves providing in-person, hands-on support at the desktop level, including hardware and peripheral assistance.
Locations (2)
Whitby, Ontario, Canada
Durham Region, Canada
Compensation
Salary Range: 50-65K
Responsibilities
Provide first contact support of incoming requests to the service desk via telephone, web portal, email, and chat
Build rapport and elicit problem details from service desk customers
Prioritize incidents and service requests according to defined processes to meet defined SLAs
Escalate incidents with accurate documentation to suitable technician, when required
Record, track, and document the service desk incident-solving process
Provide first-line IT support for an Australian MSP remotely, handling live phone and email support, user lifecycle management, and routine maintenance.
Compensation
Php 30,000 – 40,000/month
Responsibilities
Handle live phone and email support within defined SLAs
Triage and resolve desktop, network, and printer issues remotely
Manage user onboarding and offboarding in Active Directory and Microsoft 365
Especialista de ventas para call center en español trabajando los fines de semana, gestionando pedidos, atención al cliente y ventas.
Compensation
salario por hora trabajada + bonificaciones elevadas por cumplir los KPI
Responsibilities
Procesamiento de Pedidos de Clientes: Recopilar información según el cuestionario, presentar productos basándose en los beneficios individuales del cliente, abordar objeciones de los clientes, ofrecer cursos de productos, realizar pedidos y completar la capacitación.
Gestión de Fichas de Pedidos: Recopilar información según el cuestionario, ingresar información del cliente, dirección de entrega y pedidos, y enviar la ficha para moderación.
Recepción de Comentarios de Clientes: Analizar comentarios y determinar el curso de acción, proporcionar consultas a los clientes y transferir información.
Evaluación de Diálogos: Analizar y evaluar los diálogos con los clientes.