- Sydney, New South Wales, Australia
- Hybrid
- Contract · Mid
Custodian of platform health, stability and security for a complex ServiceNow platform supporting IT and enterprise service delivery.
Responsibilities
- Proactively monitor platform health and performance
- Administer core platform functions including users, roles, groups and security controls
- Maintain platform stability through incident resolution, root cause analysis and preventative fixes
- Support and maintain configurations including workflows, business rules, forms and UI policies
- Ensure platform security, compliance and governance