- Chicago, Illinois, United States
Lead the Sales Support function overseeing telecommunications quoting, carrier coordination, and order processing for Access One's telecom and Managed IT Services offerings.
Responsibilities
- Lead and develop a small team of Sales Support professionals
- Establish performance standards and accountability for quoting accuracy and turnaround times
- Manage daily workloads and ensure coverage for the sales organization
- Provide technical support to team members on complex carrier quotes and order challenges
- Train and mentor team members to strengthen telecommunications knowledge and systems proficiency
Requirements
- Nice to have: telecommunications provider experience
- Nice to have: Managed Services Provider experience
- Nice to have: technology solutions provider experience
- Nice to have: carrier quoting platforms
- Nice to have: serviceability tools