Customer Experience Design jobs

Responsible for defining and executing the strategic vision for KeHE's B2B digital ecosystem, including the evaluation, selection, implementation, and ongoing optimization of a new enterprise B2B eCommerce platform.

Compensation

Pay Range: $114,840.00/Yr. - $168,432.00/Yr.

Responsibilities

Develop and execute the long-term strategy for KeHE's B2B eCommerce and digital ordering capabilities
Lead the evaluation, selection, business case development, and implementation of a new enterprise B2B eCommerce platform
Lead the development of KeHE's Endless Aisle capability
Define platform requirements, customer experience objectives, operational workflows, and integration strategies
Establish KPIs and performance measurement frameworks

Requirements

Bachelor's degree in Business, Marketing, Digital Commerce, Information Systems, Supply Chain, or related field
MBA or advanced degree
Nice to have: Order management systems
Nice to have: Marketplace platforms
Nice to have: Customer-facing technology

Skills

B2B eCommerce platforms Digital commerce strategies Customer experience design

CX Data Analyst and Power BI Engineer

Sutherland · Posted Nov 5, 2026

Open

Manila, Philippines
Mid
3+ years

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Lead the execution layer of day‑to‑day data operations, managing reporting, dashboards, and dataflows to support CX strategy.

Responsibilities

Manage daily/weekly cadence of CX reports
Update and maintain Power BI reports and dataflows
Design and build new Power BI dashboards and dataflows
Ensure data refreshes are successful and accurate
Translate data insights for leadership

Requirements

Nice to have: Cloud Data Platforms
Nice to have: Snowflake
Nice to have: CPG Industry Knowledge
Nice to have: CX Experience

Skills

Power BI Desktop Power BI Service DAX Power Query (M)Snowflake CPG KPIs CSAT Net Promoter Score (NPS)

Senior Product Manager – AI Suite

Engageware · Posted Nov 3, 2026

Open

Mexico
Full-time · Senior
7+ years

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Lead the next generation of our AI suite, owning the full product lifecycle from discovery through delivery, adoption, and iteration.

Responsibilities

Engage directly with enterprise customers across the Americas through discovery interviews, advisory boards, and QBRs
Translate pain points into opportunities for conversational AI, automation, or personalization
Collaborate on the vision and roadmap for our AI suite, including voice and live agent experiences
Partner with AI/ML and engineering teams to identify use cases such as agentic orchestration, voice automation, agent assist and co-pilot, smart routing, and conversational analytics
Evaluate build-vs-buy decisions and ensure technical feasibility

Requirements

Nice to have: Banking
Nice to have: Credit unions
Nice to have: Wealth management
Nice to have: Insurance
Nice to have: Telecom

Skills

B2B SaaS product management Conversational AI Contact center Customer experience design

Manager, Digital & Technology (Platforms - Salesforce/ServiceNow)

Manager, Digital & Technology (Platforms - Salesforce/ServiceNow)

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Sr Product Manager

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Director, Digital Commerce & Customer Platforms

Compensation

Responsibilities

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CX Data Analyst and Power BI Engineer

Responsibilities

Requirements

Skills

Senior Product Manager – AI Suite

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Requirements

Skills

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