Customer Health frameworks jobs

Senior Product Manager - Business Applications AI

Palo Alto Networks · Posted Aug 17, 2026

Open

California, United States
On-site
Senior
8+ years

Senior Product Manager - Business Applications AI

Palo Alto Networks · Posted Aug 17, 2026

Open

California, United States
On-site
Senior
8+ years

Manager, Customer Experience - Strategic Enterprise

NAVEX · Posted Nov 6, 2026

Open

Charlotte, North Carolina, United States
Hybrid
Full-time · Manager
$125K–$125K per year
5+ years

Apply with RefersoAI Apply on careers page

Lead, coach, and develop a team of Strategic Enterprise Customer Experience Managers to deliver exceptional customer outcomes and experiences.

Compensation

The starting pay for this role is $125,000 per annum with 10% MBO.

Responsibilities

Lead, coach, and develop a team of Strategic Enterprise Customer Experience Managers focused on delivering exceptional customer outcomes and experiences
Drive team performance across key customer success metrics including retention, adoption, customer satisfaction, and expansion readiness
Establish operational rigor and consistency in customer engagement strategies, account planning, and lifecycle execution
Partner with executive stakeholders internally and externally to strengthen strategic customer relationships and resolve escalated risks
Monitor portfolio health trends and leverage analytics to proactively identify risks, opportunities, and operational improvements

Requirements

Nice to have: AI readiness

Skills

Customer Success Customer Experience Account Management SaaS post-sales leadership

Manager, Customer Experience - Strategic Enterprise

NAVEX · Posted Nov 6, 2026

Open

Charlotte, North Carolina, United States
Hybrid
Full-time · Manager
$125K–$125K per year
5+ years

Apply with RefersoAI Apply on careers page

Lead and develop a team of Strategic Enterprise Customer Experience Managers to drive customer retention, adoption, satisfaction, and expansion readiness.

Compensation

The starting pay for this role is $125,000 per annum with 10% MBO.

Responsibilities

Lead, coach, and develop a team of Strategic Enterprise Customer Experience Managers focused on delivering exceptional customer outcomes and experiences
Drive team performance across key customer success metrics including retention, adoption, customer satisfaction, and expansion readiness
Establish operational rigor and consistency in customer engagement strategies, account planning, and lifecycle execution
Partner with executive stakeholders internally and externally to strengthen strategic customer relationships and resolve escalated risks
Monitor portfolio health trends and leverage analytics to proactively identify risks, opportunities, and operational improvements

Requirements

Nice to have: AI readiness

Skills

Customer Success Customer Experience Account Management

Manager, Customer Experience - Strategic Enterprise

NAVEX · Posted Nov 6, 2026

Open

Charlotte, North Carolina, United States
Hybrid
Full-time · Manager
$125K–$125K per year
5+ years

Apply with RefersoAI Apply on careers page

Lead, coach, and develop a team of Strategic Enterprise Customer Experience Managers focused on delivering exceptional customer outcomes and experiences

Compensation

The starting pay for this role is $125,000 per annum with 10% MBO.

Responsibilities

Lead, coach, and develop a team of Strategic Enterprise Customer Experience Managers focused on delivering exceptional customer outcomes and experiences
Drive team performance across key customer success metrics including retention, adoption, customer satisfaction, and expansion readiness
Establish operational rigor and consistency in customer engagement strategies, account planning, and lifecycle execution
Partner with executive stakeholders internally and externally to strengthen strategic customer relationships and resolve escalated risks
Monitor portfolio health trends and leverage analytics to proactively identify risks, opportunities, and operational improvements

Skills

Customer Success Customer Experience Account Management SaaS post-sales leadership People leadership

Customer Health frameworks jobs

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