Serve as the primary administrative point of contact for an Industrial portfolio, providing accounting, financial support, tenant relations, and customer service.
Responsibilities
Provide exceptional customer service to tenants by responding to inquiries, processing service requests, and coordinating resolution of maintenance issues
Support property management team with administrative tasks including data entry, document preparation, and maintenance of property records and databases
Process Accounts Payable (AP) and Accounts Receivable (AR), certificates of insurance (COIs), code invoices and complete other financial tasks
Assist with vendor coordination and work order management to ensure timely completion of maintenance and repair activities
Help prepare monthly reports, financial summaries, and property performance updates for senior management and clients
Requirements
Bachelor's degree in Business, Real Estate, Communications, or related field
The role involves coordinating shipment scheduling, carrier bookings, and freight documentation within logistics operations.
Compensation
The Pay Range is: 42.000 - 46.200 / annualy
Responsibilities
Coordinates complex shipment scheduling, carrier bookings, and freight documentation across assigned transportation lanes, confirming accuracy and compliance with established operational procedures and service level standards.
Resolves moderately complex carrier service issues, delivery exceptions, and freight discrepancies, applying working knowledge of logistics procedures and escalating unresolved issues to senior team members.
Monitors open shipment status, transit performance, and delivery commitments across assigned lanes, surfacing delays, variances, and service risks to operations leadership.
Maintains accurate, audit-ready logistics records including bills of lading, proof of delivery, carrier correspondence, and freight documentation.
Compiles operational performance data, shipment activity, and carrier scorecard inputs that support logistics reporting.
Requirements
High School Diploma/GED or equivalent
Associate's degree in logistics, supply chain, transportation, or business administration
Nice to have: Certified Supply Chain Professional (CSCP)
Nice to have: Certified Logistics, Transportation and Distribution (CLTD)
Coordinates complex shipment scheduling, carrier bookings, and freight documentation while resolving carrier service issues and monitoring shipment performance.
Locations (2)
Innsbruck, Tyrol, Austria
Kufstein, Tyrol, Austria
Compensation
The Pay Range is: 42.000 - 46.200 / annualy.
Responsibilities
Coordinates complex shipment scheduling, carrier bookings, and freight documentation across assigned transportation lanes, confirming accuracy and compliance with established operational procedures and service level standards.
Resolves moderately complex carrier service issues, delivery exceptions, and freight discrepancies, applying working knowledge of logistics procedures and escalating unresolved issues to senior team members.
Monitors open shipment status, transit performance, and delivery commitments across assigned lanes, surfacing delays, variances, and service risks to operations leadership for timely resolution.
Provide Tier 2 client service support for Fiserv’s financial products, resolving inquiries across channels and maintaining high-quality service delivery.
Compensation
Salary Range: $48,000.00-$60,000.00
Responsibilities
Respond to inbound calls and customer inquiries promptly and professionally
Provide accurate information on products, services, billing, and account details
Troubleshoot and resolve customer issues efficiently, escalating when necessary
Document all interactions in the CRM system accurately and in real time
Meet or exceed performance targets, including call-handling time and customer satisfaction scores
Requirements
Post-secondary education in business, administration, or a related field
Lead the strategy, operations, and evolution of a high‑volume, direct‑to‑consumer eCommerce customer service organization. Drive exceptional customer experience, build high‑performing teams, improve operational efficiency, and leverage technology to scale service delivery.
Locations (2)
Dallas, Texas, United States
Seattle, Washington, United States
Compensation
Base salary range: $135k–$160k annually, dependent on experience, market conditions, and qualifications. Annual 10% bonus incentive
Responsibilities
Develop and execute a customer service strategy centered on satisfaction, efficiency, and continuous improvement.
Oversee multi‑location and remote customer service operations, ensuring consistent quality and performance.
Own key metrics: CSAT, response time, resolution rate, productivity, and operational cost.
Lead, coach, and develop managers, team leads, and frontline staff; build a culture of accountability and growth.
Manage staffing, workforce planning, performance management, and resource allocation.
Establishing and maintaining customer service governance frameworks, lifecycle management processes, and service delivery standards across federal mission and business functions.
Locations (2)
Herndon, Virginia, United States
DC Metro, DC, United States
Compensation
Salary Range: $120k - $155k
Responsibilities
Develop and maintain customer service governance, intake, onboarding, CRM, and Service Desk lifecycle management processes and standards.
Establish service delivery frameworks, performance metrics, and SLA governance to ensure consistent customer support across mission and business functions.
Document and standardize customer-facing processes, workflows, and operational procedures to improve service quality and user experience.
Define governance policies for AI-powered customer service capabilities, including chatbots, virtual agents, and AI-assisted service desk operations.
Establish agentic workflow escalation protocols and human-in-the-loop oversight processes for autonomous customer interactions.
Maintains accurate, audit-ready logistics records including bills of lading, proof of delivery, carrier correspondence, and freight cost documentation across assigned transportation workflows.
Compiles operational performance data, shipment activity summaries, and carrier scorecard inputs that support logistics reporting and continuous service improvement initiatives.
Requirements
High School Diploma/GED or equivalent experience
Associate's degree in logistics, supply chain, transportation, business administration, or a related field
Nice to have: Certified Supply Chain Professional (CSCP)
Nice to have: Certified Logistics, Transportation and Distribution (CLTD)
Nice to have: Certified in Planning and Inventory Management (CPIM)
Warehouse Logistics Coordinator Day ShiftNewCencora · Indianapolis, US
Senior Manager, Customer Service OperationsCoupang · Taipei, Taiwan
Customer Service Governance AnalystNavitas · Herndon, US+1 more
Guest Services Assistant Department Manager-PMFestival Foods · Baraboo, US