- Houston, Texas, United States
- Contract · Senior
- 10+ years
- Visa sponsorship
This Architect role sits within our client’s Architecture team, supporting its Mobility and Retail business in the Americas. The focus is on Connected Customer, Marketing, Data, Analytics and AI, as well as Solution and Integration Architecture.
Responsibilities
- Translate customer, business, marketing and operational requirements into solution architectures, architecture models, documentation and decision records for products, projects and platforms.
- Shape architectures that support connected customer journeys across digital channels, retail sites, loyalty, CRM, marketing activation, personalisation, customer service and partner ecosystems.
- Define how customer identity, consent, preferences, behavioural data, transaction data and campaign interactions are connected and used responsibly across the customer ecosystem.
- Design reusable customer and marketing capabilities, including customer profiles, segmentation, loyalty, offers, campaign orchestration, personalisation, customer analytics and measurement.
- Architect data, analytics and AI solutions, including trusted data products, semantic models, customer 360 capabilities, advanced analytics, machine learning and generative AI.
Requirements
- Fluent English, written and spoken
- Nice to have: Salesforce (Marketing Cloud, Data Cloud, Service Cloud)
- Nice to have: Adobe Experience Platform
- Nice to have: Braze
- Nice to have: Segment