The EMEA Senior SAP SuccessFactors Consultant is responsible for providing expert BAU support, L3 issue resolution, and continuous improvement for Colliers’ SAP SuccessFactors landscape across EMEA, with a primary focus on Employee Central modules.
- Provide L3 support and BAU operations for SAP SuccessFactors
- Investigate and resolve complex incidents, data issues, configuration defects, integration-related data errors, and process failures
- Perform root cause analysis for recurring tickets and recommend sustainable fixes
- Support payroll- and benefits-impacting changes with appropriate validation and controls
- Maintain accurate ticket updates, evidence capture, knowledge articles, and handover documentation
- Nice to have: SAP SuccessFactors Employee Central certification
- Nice to have: Additional SuccessFactors certification
- Nice to have: Time Management certification
- Nice to have: Onboarding certification
- Nice to have: Compensation certification