- San Francisco, California, United States
- Full-time · Lead
- 5+ years
A lead technical role focused on the ServiceNow platform within Infrastructure Management, responsible for coaching engineers, designing scalable technical solutions, and driving AI-assisted engineering practices.
Compensation
a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements.
Responsibilities
- Provide oversight, and coaching for a team of entry-level to mid-level software engineers that work on basic to moderately complex tasks
- Be accountable for decisions that influence teams’ execution and implementation of processes and procedures
- Collaborate with the Business Analysis team for producing estimates and agile delivery plans, stakeholders etc.
- Identify and mitigates issues to execute a book of work while escalating issues as necessary
- Design, code, test, and deliver software leveraging firm-wide frameworks and best practices for the ServiceNow platform.
Requirements
- Formal training or certification on software engineering concepts
- Nice to have: modern front-end technologies
- Nice to have: cloud technologies
- Nice to have: Service Portal on ServiceNow