- Frisco, Texas, United States
- Senior
- $96K–$173K per year
- 5–7 years
Lead cross‑functional workforce management initiatives, modernizing planning processes through data, reporting, and automation.
Compensation
Total Target Cash Earnings Opportunity: $96,025 - $173,305
Responsibilities
- Lead complex, cross‑functional WFM initiatives from discovery and requirements through implementation, adoption, and continuous improvement.
- Partner with data, reporting, and IT teams to improve WFM's business intelligence, automation, and workflow capabilities across tools such as Power BI, SharePoint, and Verint.
- Develop and support reporting and decision‑support solutions that reduce reliance on manual data pulls, recurring report creation, and senior‑level intervention.
- Analyze operational and reporting data to identify trends, risks, opportunities, and actionable recommendations that inform workforce planning decisions.
- Identify repetitive or fragmented processes and design scalable solutions using workflow automation, Power Platform, scripting, AI‑enabled tools, or other appropriate enterprise technologies.
Requirements
- Bachelor's Degree
- Advanced degree