Provide Tier 2 support for Oracle Health’s Millennium Capacity Management solution, troubleshooting application issues, managing support tickets, and maintaining reliable healthcare workflows.
Responsibilities
Investigate and resolve application issues by gathering information, using troubleshooting tools, observing end‑user workflows, and reproducing reported problems.
Use SQL queries, database analysis, and application logs to investigate data discrepancies, functionality concerns, and data extract requests.
Perform authorized database updates, server restarts, and other remediation activities in accordance with approved procedures and change management requirements.
Take ownership of support tickets from initial investigation through resolution, keeping customers informed of progress and next steps.
Prioritize incidents and service requests based on severity, urgency, customer impact, and agreed service level commitments.
Provide quality customer service and technical support for Axos Fiduciary Services software applications clientele. Lead and mentor a team of client support professionals.
Compensation
$55,800.00/Yr. - $64,176.00/Yr.
Responsibilities
Cultivate and maintain ongoing customer relationships.
Possess and employ in-depth knowledge of organizational products and programs, educate customers and team members about AFS services.
Answer complex incoming calls/Emails in an allotted time and provide resolution to client interactions with attention to detail and quality.
Handle internal and external client conversions.
Create and maintain custom reports inventory for software end users.
The Director of Labor Management and Productivity is responsible for developing and implementing the performance management program and improvement services for Wellstar Health System.
Responsibilities
Develop and maintain labor standards used to develop departmental staffing requirements
Support Hospital and shared services leadership with productivity improvement efforts
Perform labor variance analyses in cooperation with departmental leadership
Support Hospital leadership with project management and analytical resources
Develop and initiate clinical analyses to improve management and quality of care
Requirements
Bachelor's in Industrial Engineering or Related Field
Manages and strengthens prospect identification, research, and qualification strategies across institutional, major, and principal giving to support fundraising goals and build a dynamic pipeline of funders.
Locations (2)
Brooklyn, New York, United States
Washington, District of Columbia, United States
Compensation
$100,000 - $105,000
Responsibilities
Lead prospect identification, qualification, and due diligence efforts for individual, foundation, and corporate donors.
Conduct and synthesize research on philanthropic capacity, affinity, giving history, networks, and engagement opportunities to support fundraising strategy.
Develop clear, actionable prospect profiles, briefing materials, and strategic recommendations for development leadership, executive staff, and board engagement.
Proactively identify and prioritize high-potential prospects through wealth screening, database analysis, and external research tools.
Provide research support for donor meetings, events, board recruitment, and other strategic engagement opportunities.
A Software Developer researches and analyzes business requirements and user specifications to effectively design, code, test, document, and implement new and maintain existing software applications.
Responsibilities
Analyzes user specifications and requirements.
Analyzes, reviews, and alters programs to increase operating efficiency or adapt to new requirements.
Gathers information from the end-user through conducting interviews and business process review.
Formulates plan—and outlines the steps required—to develop program, using structured analysis and design.
Converts project specifications into detailed instructions, tasks and logical steps for coding.
Requirements
Bachelor’s degree in computer science, computer information systems or equivalent academic achievement or equivalent experience.
Oncology Data Specialists (ODS) collect and report cancer statistics. The ODS captures a complete history, diagnosis, treatment, and health status for every cancer patient in the United States.
Responsibilities
Collect and report cancer statistics.
Abstract and code cancers according to the approved Reportable List and as directed by the Cancer Committee.
Assemble core information currently and accurately for each cancer case, providing a summary of the patient’s hospital record, brief history of the cancer and its management annual follow-up information, survival time, and the quality of survival.
Enters information into the appropriate database.
Follow established process to maintain successful lifetime follow-up of at least 90% of all patients in the Registry through contact with the current private physician or through direct contact with the patient, family, social agency, etc.
Requirements
Associate Degree in medical Record Technology, Medical Record Administration, or Healthcare care related experience
Nice to have: Certification as an Oncology Data Specialist
Nice to have: Experience as an Oncology Data Specialist in a hospital-based registry