Dayforce implementation jobs

Sr. Technical Account Manager

Dayforce · Posted Nov 5, 2026

Toronto, Ontario, Canada +1 more
Full-time · Senior
3–5 years

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The Senior Technical Account Manager (Sr. TAM) provides premium account management services to assigned clients and partners with Client Support Analysts to deliver best-in-class support. The role is hands-on with the Dayforce product and involves collaborating with R&D, Implementation, and Professional Services.

Locations (2)

Toronto, Ontario, Canada
Minneapolis, Minnesota, United States

Responsibilities

Partner with the Customer Success Manager to establish and strengthen executive relationships.
Drive overall customer success outcomes including value realization, customer growth, retention, and advocacy.
Understand the big picture and the business your customer is in – connect the dots and translate your customer’s business problems into a viable solution using Dayforce products and services.
Define and monitor key performance indicators and devise a technical strategy to accomplish and maintain them.
Analyze your customer’s usage patterns and utilization of the software, and develop a game plan to improve user experience, overall adoption, and effort reduction.

Technology Director– Dayforce

Technology Director– Dayforce

Responsibilities

Requirements

Skills

Sr. Technical Account Manager

Locations (2)

Responsibilities

Requirements

Skills

Benefits