Responsible for all activities related to I2C domain within Finance & Accounting, including reconciliation, posting, follow‑ups, compliance, reporting, attendance, coaching, and stakeholder relationships.
Responsibilities
Reconcile the agent account as per remittance provided by the account current agent
Post the amount on policy bill lines received from Agent for policy premium
Follow up with the agent on delinquent items and for the amount lying in suspense account
Ensure that quality of transactions is in compliance with predefined parameters laid down by SLA metrics
Provide relevant process reports on a timely basis
Responsible for all activities related to I2C domain, including reconciling agent accounts, posting policy bill lines, following up on delinquent items, ensuring compliance with SLA metrics, providing process reports, adhering to attendance schedules, coaching team members, and maintaining high accuracy.
Responsibilities
Reconcile agent account as per remittance provided by the account current agent
Post the amount on policy bill lines received from Agent for policy premium
Follow up with the agent on delinquent items and for the amount lying in suspense account
Ensure that quality of transactions is in compliance with predefined parameters laid down by SLA metrics
Provide relevant process reports on a timely basis
Making collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests
Understanding of all aspects of Cash allocation in accordance with customer remittances including deep validation experience and report out to business
Cash Application Allocating payments in accordance with customer remittances
Collaborating closely between all entities of AR and keep track of all aged receivables including current ageing buckets
Act as Subject Matter Specialist for the AR processes, complete know-how and understanding of the AR value chain