Design, implement, maintain, and troubleshoot enterprise application whitelisting and application control policies while supporting endpoint security operations across Windows, macOS, and Linux environments.
Locations (5)
Texas, United States
Virginia, United States
Maryland, United States
District of Columbia, United States
Florida, United States
Compensation
Salary: 120k-159k
Responsibilities
Design, implement, maintain, tune, and troubleshoot enterprise application whitelisting and application control policies.
Administer and support application control technologies, including Microsoft WDAC/App Control for Business, AppLocker, and comparable enterprise platforms.
Support proof-of-concept evaluations and testing of application control solutions such as ThreatLocker and Airlock Digital.
Investigate and resolve application execution blocks using endpoint telemetry, Windows event logs, application control events, and diagnostic tools.
Administer and support Microsoft Defender for Endpoint and Defender Antivirus across enterprise environments.
The IT Support Engineer provides L1 technical support for end-users, troubleshooting hardware and software issues, and managing remote desktop environments and O365 applications.
Responsibilities
Be the first point of contact for all IT queries
Troubleshoot system and network problems and diagnose hardware/software faults
Set up new computer applications
Respond to service incidents within times specified in Service Level Agreement (SLA)
Provide technical support on O365 based applications and Portal administration
Requirements
Bachelor’s degree in computer sciences, Technology, or equivalent
