The Team Captain helps guide the store team by setting the pace on the floor and keeping the team focused and energized. This role provides direction during shifts, supports consistent execution, and helps create an engaging experience for guests and teammates.
Compensation
$14.75 - $17.50
Responsibilities
Support onboarding and training of new team members
Help maintain a high-energy, high-commitment store culture
Model service behaviors and standards consistently
Provide in-the-moment coaching and feedback to team members
Prioritize and delegate tasks during shifts to ensure execution
Coordinate store operations, manage staff, and ensure customer service excellence.
Compensation
This position has a starting pay range of USD $15.50 to $16.00 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
Responsibilities
Creates a positive internal and external customer experience
Promotes a culture of honesty and integrity; maintains confidentiality
Acts as Manager on Duty adhering to company policy and procedure
Ensures store team performs tasks and activities in accordance with store plan; prioritizes as needed
Addresses immediate customer service issues and provides appropriate coaching to Associates
The Team Captain helps guide the store team by setting the pace on the floor and keeping the team focused and energized. This role provides direction during shifts, supports consistent execution, and helps create an engaging experience for guests and teammates.
Compensation
$14.75 - $17.50
Responsibilities
Support onboarding and training of new team members
Help maintain a high-energy, high-commitment store culture
Model service behaviors and standards consistently
Provide in-the-moment coaching and feedback to team members
Prioritize and delegate tasks during shifts to ensure execution
The Team Captain helps guide the store team by setting the pace on the floor and keeping the team focused and energized. This role provides direction during shifts, supports consistent execution, and helps create an engaging experience for guests and teammates.
Compensation
$14.25 - $17.00
Responsibilities
Support onboarding and training of new team members
Help maintain a high-energy, high-commitment store culture
Model service behaviors and standards consistently
Provide in-the-moment coaching and feedback to team members
Prioritize and delegate tasks during shifts to ensure execution