- Raipur, Raipur, India
- Lead
- 4–7 years
The Lead Customer Care Manager focuses on product development inputs for serviceability, system readiness for parts, literature development, and training for new automotive products.
Responsibilities
- Providing inputs to the product development team during proto- stage to improve Serviceability and Maintainability
- Ensuring System Readiness for Parts before seeding / Launch of new Products
- Creating Service kits and child parts numbers
- Define preliminary inventory norms for Warehouse and Dealerships
- Develop and Update Literature for existing products (Operators Manual, Parts catalogue, Service Manual, Wall Charts, DATA book)
Requirements
- Diploma in Engineering
- Bachelor of Engineering
- Diploma in Engineering in Mechanical
- Diploma in Engineering in Automobile
- Diploma in Engineering in Agriculture