- Springfield, Virginia, United States
- $89K–$110K per year
- 3–5 years
Provide dedicated Deskside IT Service support to the NGA Front Office and National GEOINT Operations Center (NGOC) End User Devices.
Compensation
The expected salary range within the Washington, DC metropolitan area is: $89,000-$110,000.
Responsibilities
- Provide dedicated Deskside IT Service support to the NGA Front Office and National GEOINT Operations Center (NGOC) End User Devices
- Fulfill installation, move, add, change, and disposal (IMACD) service requests
- Serve as the Front Office and National GEOINT Operation Center (NOC) Liaison for all UDS IT related issues
- Facilitate meetings and engage regularly with customers and senior leadership
- Coordinate and plan emerging customer requirements
Requirements
- Bachelor's degree (or equivalent experience)
- Nice to have: ITIL v4 Foundations